Can't open the app

[Support Agent]

This screenshot shows that you are using a [sRGB virtual device model profile] profile.
Please select the [sRGB IEC61966-2.1] profile instead.

[MushMX]

As we mentioned earlier, this issue is specific to your system and not related to reWASD, so from our side, we can only advise you to reinstall Windows.

If you have any financial questions, please contact us at [help@rewasd.com].

i will for sure!

Reinstall windows, as a solution to a techincal problem its like go to the doctor and say "my head is spinning" and the doctor answer, please: "you have to born again"...
Its healthy and valid, say "we can't determine or identify the problem, but we're still resereaching about it" (even if its not true...) its a best technical answer and the best way to deal with a customer...

additionally, how reinstall windows will gonna help me on this? i already did, its a fresh copy, that means the only software that im using is rewasd...

i don't wanto to get into a trouble or be disrespectful, but i think im not receiving a technical support for someone that already paid for a software.

As i can't get help here, im gonna ask for a refund and try another solution, thank you so much.

[strokel]

As we mentioned earlier, this issue is specific to your system and not related to reWASD, so from our side, we can only advise you to reinstall Windows.

If you have any financial questions, please contact us at [help@rewasd.com].

[MushMX]

Unfortunately, this is an issue with your system, and we can only advise you to reinstall Windows.

which issue? its a fresh windows copy :v 21h1

i mean for a paid license, support is being lack...
should i ask for refund or something like that?

[strokel]

Unfortunately, this is an issue with your system, and we can only advise you to reinstall Windows.

[MushMX]

i tried suggested above but won't work, any other idea to fix this please?

[MushMX]

Hi. The development team reviewed your logs, and the problem is probably an invalid monitor color profile.

Try setting System default.



Also, you should have empty Profiles associated with this device.

already did, after reboot, nothinh changes i keep having same issue

[strokel]

Hi. The development team reviewed your logs, and the problem is probably an invalid monitor color profile.

Try setting System default.



Also, you should have empty Profiles associated with this device.

[1ncorrect]

Then you should wait while our team processes the logs.

[MushMX]

Thanks for all the logs provided.
Before our development team explores them in more detail, I would recommend trying the basic troubleshooting tips from these articles:
Method #1
Method #2

i tried,'even i run a virtual box machine with my exact windows version and replace kernelbase also, and uninstall won't work, also the button i have my own license neither
sfc scannow and dsim restore healt completed but there's nothing change

[1ncorrect]

Thanks for all the logs provided.
Before our development team explores them in more detail, I would recommend trying the basic troubleshooting tips from these articles:
Method #1
Method #2

[MushMX]

Could you send us all the events related to reWASD errors?
1. Press the Windows button, type [Event Viewer], and press Enter.
2. Choose [Windows Logs] in the upper left corner, then choose [Application].
3. Check out the panel on the right side: there's a [Find] option. Click it, and type "reWASD" to search for related errors.
4. Once you find one or multiple events, please right-click and "Save selected events..." on every one of them, and send these files to me.

ok attached

[1ncorrect]

Could you send us all the events related to reWASD errors?
1. Press the Windows button, type [Event Viewer], and press Enter.
2. Choose [Windows Logs] in the upper left corner, then choose [Application].
3. Check out the panel on the right side: there's a [Find] option. Click it, and type "reWASD" to search for related errors.
4. Once you find one or multiple events, please right-click and "Save selected events..." on every one of them, and send these files to me.

[MushMX]

Sometimes a color profile assigned to your display(s) can be corrupted and cause .NET to crash and stop anything from working. Please try temporarily changing the Device profile and Viewing conditions profile options to use System default from the dropdown list in Color Management → Advanced → Windows Color System Defaults and try launching reWASD uninstaller again.

i tried right now, but nothing changes.
in fact i think is related with my main issue, when i click on " i already have a key" and app closes
i already tried use net framework repair tool , but its weird, also ive tried uninstall other programs and apps, there's no problem, the issue is only with rewasd environment related.

[1ncorrect]

Sometimes a color profile assigned to your display(s) can be corrupted and cause .NET to crash and stop anything from working. Please try temporarily changing the Device profile and Viewing conditions profile options to use System default from the dropdown list in Color Management → Advanced → Windows Color System Defaults and try launching reWASD uninstaller again.