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  • USB HUB Support?

    I have an UGREEN USB HUB, and rewasd can't detect both MOUSE and KEYBOARD. It only detects "USB HUB 2.0". When i go to the next configuration, it can only work for one device at time.
    I can't find any Topic about this question.

  • #2
    Hello,
    Thank you for your question.

    What device is detected as the USB HUB 2.0, mouse, or keyboard? Please use the detection mode to check it - https://help.rewasd.com/interface/device-detection.html.

    Also, may I ask you to check the driver details of this USB HUB. Please, open Control Panel\All Control Panel Items\Devices and Printers, select the USB hub - > contextual menu Properties - > Hardware - > Properties - > Driver - > Driver details and take the screenshot. It should look something like this - https://prnt.sc/skm4l4
    Don't worry! Be Happy!

    Comment


    • #3
      Originally Posted by Star-Lord View Post
      What device is detected as the USB HUB 2.0, mouse, or keyboard? Please use the detection mode to check it
      This what happens when i start the application:



      The application do not auto detect the device. it prompts me to choose what it is. If i choose the mouse, only the mouse will work. If i choose the keyboard, only the keyboard will work.
      Detection mode do not show anything. The bottom left icon representing the device does not light up.

      Also, may I ask you to check the driver details of this USB HUB. Please, open Control Panel\All Control Panel Items\Devices and Printers, select the USB hub - > contextual menu Properties - > Hardware - > Properties - > Driver - > Driver details and take the screenshot.
      The USB HUB does not have any icon on the Control Panel\All Control Panel Items\Devices and Printers.

      If i use the MOUSE and KEYBOARD directly on the CPU, its works as intended. The problem is: i need to use the USB HUB.

      Comment


      • #4
        Hello,
        Thank you for your reply.

        Please, select the USB HUB 2.0 as the mouse. Add extra button clicking the Keypad icon on the right part of the reWASD window - https://recordit.co/Nhq5Df9tdh. There is a completed config that already contains the keyboard - https://www.rewasd.com/community/con...9533ce1626d029. It's good to use if you going to use the mouse and keyboard as the virtual controller.
        Don't worry! Be Happy!

        Comment


        • #5
          Originally Posted by Star-Lord View Post
          Hello,
          Thank you for your reply.

          Please, select the USB HUB 2.0 as the mouse. Add extra button clicking the Keypad icon on the right part of the reWASD window - https://recordit.co/Nhq5Df9tdh. There is a completed config that already contains the keyboard - https://www.rewasd.com/community/con...9533ce1626d029. It's good to use if you going to use the mouse and keyboard as the virtual controller.
          Yes, i just tested and it works the way you described.

          Thanks a lot. Already ordered the license.

          Comment


          • #6
            Hello,
            Great news! Let us know if any questions come up.
            Don't worry! Be Happy!

            Comment

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