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  • Problem with installation

    Hey everyone, sorry english is not my first language, so i'll do my best.

    When i Launch the Installer, NOTHING opens ... i tried in normal mode, as administrator, i even did reboot my computer many times..

    I already bought the license because i tested REWASD at my friend's home.

    When i Type "rewasd" in my windows search bar, i can find "rewasd installer TextTrace"

    here is what is in this file

    "reWASDInstaller: 00:22:13:565 reWASDInstaller got Unhandled Exception
    reWASDInstaller: 00:22:13:566 CallerMemberName: CurrentDomainOnUnhandledException
    reWASDInstaller: 00:22:13:567 Exception type: System.IO.FileNotFoundException
    reWASDInstaller: 00:22:13:567 Impossible de charger le fichier ou l'assembly 'System.IO.Compression, Version=4.2.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' ou une de ses dépendances. Le fichier spécifié est introuvable.
    reWASDInstaller: 00:22:13:572 à RewasdWpfInstaller.Utils.Helper.ExtractZipArchive( String folder, Byte[] zipResources)
    à RewasdWpfInstaller.App.OnStartup(StartupEventArgs e)
    à System.Windows.Application.<.ctor>b__1_0(Object unused)
    à System.Windows.Threading.ExceptionWrapper.Internal RealCall(Delegate callback, Object args, Int32 numArgs)
    à System.Windows.Threading.ExceptionWrapper.TryCatch When(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
    à System.Windows.Threading.DispatcherOperation.Invok eImpl()
    à System.Windows.Threading.DispatcherOperation.Invok eInSecurityContext(Object state)
    à MS.Internal.CulturePreservingExecutionContext.Call backWrapper(Object obj)
    à System.Threading.ExecutionContext.RunInternal(Exec utionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
    à System.Threading.ExecutionContext.Run(ExecutionCon text executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
    à System.Threading.ExecutionContext.Run(ExecutionCon text executionContext, ContextCallback callback, Object state)
    à MS.Internal.CulturePreservingExecutionContext.Run( CulturePreservingExecutionContext executionContext, ContextCallback callback, Object state)
    à System.Windows.Threading.DispatcherOperation.Invok e()
    à System.Windows.Threading.Dispatcher.ProcessQueue()
    à System.Windows.Threading.Dispatcher.WndProcHook(In tPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
    à MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
    à MS.Win32.HwndSubclass.DispatcherCallbackOperation( Object o)
    à System.Windows.Threading.ExceptionWrapper.Internal RealCall(Delegate callback, Object args, Int32 numArgs)
    à System.Windows.Threading.ExceptionWrapper.TryCatch When(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
    à System.Windows.Threading.Dispatcher.LegacyInvokeIm pl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
    à MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
    à MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
    à System.Windows.Threading.Dispatcher.PushFrameImpl( DispatcherFrame frame)
    à System.Windows.Threading.Dispatcher.PushFrame(Disp atcherFrame frame)
    à System.Windows.Application.RunDispatcher(Object ignore)
    à System.Windows.Application.RunInternal(Window window)
    à System.Windows.Application.Run(Window window)
    à RewasdWpfInstaller.App.Main()
    "

    Can you help me ? ...

  • #2
    Hello,

    What's your Windows OS - http://recordit.co/9uxXLTvyry?
    Specify the NET framework version (here is a link to check)?
    Any running antiviruses. Please, disable them all temporarily.

    Please, also check the C:\ProgramData\Disc-Soft\reWASD directory. There is a log folder with *.etl files, please send them to us. Any else text or dmp files this directory?

    Thank you in advance.
    Don't worry! Be Happy!

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