Help with Apex please

[xeviko8502@tripaco.com]

i have been attempting to use REWASD on Apex legends and ran into some weird issues i cant fix. basically it doesn't work after applying my maps the only input that works is the pointer used to menu
i have checked my joy.cpl and everything is being detected just fine but none of the controls work on apex ?

[Support Agent]

Along with standard "apply the config before starting the game" or "try selecting another virtual gamepad" I strongly suggest checking in-game options that could "lock controls to keyboard and mouse" or "ignore gamepad inputs", as that is a most likely the reason of your issue, based on your description.