Error: failed to connect to server

[rosa_leigh]

Error: Failed to connect to server keeps popping up, and then the app shuts down. I have tried reinstalling it. I have also tried to follow the suggestions on other people's posts like this. https://secure.disc-soft.com/ cannot be reached. I tried checking the firewall, but the permissions are there. My computer is not using a proxy server. It was working fine for me yesterday, pls help

[Support Agent]

https://secure.disc-soft.com/ cannot be reached.

If your firewall is not the one blocking the connection, then that might be another security software on your PC or a service on your router.

Many routers now have an "Internet Safety" feature, that uses 3rd party public DNS servers to prevent access to "suspicious" or "dangerous" sites.
We had a few reports about those services blocking access to our license verification server before, but I don't know if we received a reply from those service providers.

For now, the only solution to this would be to disable that service/software on your PC or your router.

FYI: secure.disc-soft.com must resolve as 161.35.212.100 and is currently online.