How do I uninstall this? because your custom uninstaller crashes and I wasted enough time, I want the steps to uninstall it manually and never have used / heard of a custom uninstaller. You want a custom installer,fine, but you should not use a custom uninstaller.
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Hey there!
Please look for error reports in Windows Event Viewer, by following the steps below:- Press the Windows button, type “Event Viewer”, and press Enter.
- Choose “Windows Logs > Application” in the upper left corner of the window.
- Click the “Find” option at the right panel and type “reWASD” to search for related errors.
- Once you find one or multiple events, right-click each one of them and select the “Save selected events...” option
- Send the resulting file(s) to us.
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I specifically asked for the steps so I don't have to waste time with this back and forth. Can you tell me the steps or not? Are the steps different to uninstall them with each user? why do you need my specific log files?
Every other program I ever used and I've been on computers since the 80s, has not had this problem. I grew up using both Windows and Linux OS, and never had this problem. This is taking up way too much of my time. Tell me the steps needed to uninstall your program - specifically remove the registry entries and/or provide a correct uninstaller.
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Log Name: Application
Source: Application Error
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Description:
Faulting application name: uninst.exe, version: 6.4.0.6988, time stamp: 0x63972f66
Faulting module name: setuphlp.dll, version: 6.4.0.6988, time stamp: 0x63972f61
Exception code: 0xc0000005
Fault offset: 0x0001f71a
Faulting process ID: 0x2194
Faulting application start time: 0x01d93a9b93d6dddd
Faulting application path: C:\Program Files\reWASD\uninst.exe
Faulting module path: C:\Users\w10\AppData\Local\Temp\reWASDInstallerRes ources (9)\setuphlp.dll
Report ID: 6982696d-4ed1-421f-bfec-f454238f1da7
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2023-02-07T02:26:37.4898828Z" />
<EventRecordID>225138</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>DESKTOP-L1GV337</Computer>
<Security />
</System>
<EventData>
<Data>uninst.exe</Data>
<Data>6.4.0.6988</Data>
<Data>63972f66</Data>
<Data>setuphlp.dll</Data>
<Data>6.4.0.6988</Data>
<Data>63972f61</Data>
<Data>c0000005</Data>
<Data>0001f71a</Data>
<Data>2194</Data>
<Data>01d93a9b93d6dddd</Data>
<Data>C:\Program Files\reWASD\uninst.exe</Data>
<Data>C:\Users\w10\AppData\Local\Temp\reWASDInstal lerResources (9)\setuphlp.dll</Data>
<Data>6982696d-4ed1-421f-bfec-f454238f1da7</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
Log Name: Application
Source: .NET Runtime
Date: Mon Feb-06-2023 9:26:37 PM
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Description:
Application: uninst.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
at RewasdWpfUninstaller.Uninstaller.RevokeLicense()
at RewasdWpfUninstaller.Uninstaller.Uninstall(System. String, Boolean)
at RewasdWpfInstaller.ViewModel.Pages.UninstallPageVM .UninstallThread()
at System.Threading.ThreadHelper.ThreadStart_Context( System.Object)
at System.Threading.ExecutionContext.RunInternal(Syst em.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threa ding.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threa ding.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Threading.ThreadHelper.ThreadStart()
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name=".NET Runtime" />
<EventID Qualifiers="0">1026</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2023-02-07T02:26:37.1245424Z" />
<EventRecordID>225137</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Security />
</System>
<EventData>
<Data>Application: uninst.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
at RewasdWpfUninstaller.Uninstaller.RevokeLicense()
at RewasdWpfUninstaller.Uninstaller.Uninstall(System. String, Boolean)
at RewasdWpfInstaller.ViewModel.Pages.UninstallPageVM .UninstallThread()
at System.Threading.ThreadHelper.ThreadStart_Context( System.Object)
at System.Threading.ExecutionContext.RunInternal(Syst em.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threa ding.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threa ding.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Threading.ThreadHelper.ThreadStart()
</Data>
</EventData>
</Event>
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Thank you for the log. Our team is checking. We will provide you with the steps asap
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So it is taking more than 3 days to uninstall something that should have taken 3 seconds? Is there really no way to simply uninstall your program??? Are you trying to secretly win guiness book world record for the worst uninstaller that ever existed? It sure seems like it, so congrats.Comment
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You are right
we seem to be dragging it out a bitComment
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