Controller not Identified in the new ROG ALLY X

[anotherSoul]

Hi !

Good day, just upgraded to the new ROG ALLY X and after installing reWASD , it looks that the controller is not identified.

PLease let me know if you need any logs

Sharing some details from the Device Manager, helpfully this will be useful for you.

Asus XBOX Adaptive Controller

Device USB\VID_0B05&PID_1B4C&MI_05\7&205eea1f&0&0005 was configured.

Driver Name: oem9.inf
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Driver Date: 09/01/2008
Driver Version: 2.0.9999.0
Driver Provider: ASUSTeK Computer Inc.
Driver Section: ASUS_USB_INPUT
Driver Rank: 0xFF0001
Matching Device Id: USB\VID_0B05&PID_1B4C&MI_05
Outranked Drivers: input.inf:USB\Class_03&SubClass_01:00FF3104 input.inf:USB\Class_03:00FF3205
Device Updated: false
Parent Device: USB\VID_0B05&PID_1B4C\6&4420b4e&0&2

USB\COMPAT_VID_0b05&Class_03&SubClass_01&Prot_01
USB\COMPAT_VID_0b05&Class_03&SubClass_01
USB\COMPAT_VID_0b05&Class_03
USB\Class_03&SubClass_01&Prot_01
USB\Class_03&SubClass_01
USB\Class_03

oem9.inf:e57357446195bfd5:ASUS_USB_INPUT:2.0.9999. 0:USB\VID_0B05&PID_1B4C&MI_05

[Miron4ik42]

This is a known issue. We will contact you if we need additional information
Stay tuned

[Miron4ik42]

Hello again

We would appreciate it if you could show us how the device shows in Handheld Companion.

Also, please open joy.cpl and show us how the system sees the inbuilt controller. Is there an option to change the controller input?
If you could record a short video where you can demonstrate the information asked, it would be awesome

[anotherSoul]

this is what shows on the joy.cpl.

regarding Handheld companion, it did a whole mess with my handheld and better un installed it.

but hopefully this helps

[strokel]

Thank you for the information provided.

[anotherSoul]

Please let me know if you need any more details

[thejag9ba]

Was there ever any word on this? It’s been 2 months now

[Support Agent]

Unfortunately, nothing yet.