Mouse support for the Kensington SlimBlade Pro Trackball

[k4in_5037]

I got myself the Kensington SlimBlade Pro trackball, and as I do with any new input device I checked it in reWASD, you can connect this device via wire, 2.4GHz dongle or bluetooth.
Wired works fine and you get to select what type of device is (the screen with "keyboard with touchpad" or "mouse with programable buttons").



Bluetooth appears as a generic BLE Mouse, so it has basic mouse remapping functionality.

However in 2.4GHz mode only shows as keyboard with no option to change it



This is with latest reWASD version 9.0.0 and windows 10.
It would be nice if support for the 2.4GHz wireless mode could be added.

[1ncorrect]

Hi.
Does this device work as a mouse in Windows when connected via 2.4Ghz?

[k4in_5037]

Yes it does.

[Support Agent]

Please collect Standard Logs: disconnect the device, start logs, connect the device, let reWASD recognize and add it, then stop the logs.

Send the logs to [help@rewasd.com] with a link to this thread. If not sure which ones to send - ZIP up and send us the [c:\Users\Public\Documents\reWASD\Logs\] folder.

[k4in_5037]

I'll do that, just a question, when you say disconnect the device, you mean unplug the 2.4GHz dongle? Because that is the 2.4GHz receiver in my screenshot and always shows as connected regardless if the trackball is on in wireless mode or off.

[Support Agent]

Yes, disconnect the dongle.

[k4in_5037]

After some back and forth with support via email turns out the issue was on my instance of reWASD and the issue was resolved with the option to clear data in Preferences → General, after restarting reWASD the 2.4GHz device appeared as uninitialized and let me select "Mouse with programmable buttons", before clearing data it was detected as keyboard only with no option to re-initialize, After that its working as expected and remapping works.




So this is sorted out now, I feel a bit silly but now I know to try clearing the data first if I get a weird hardware issue.

[sophia2005]

After some back and forth with support via email turns out the issue was on my instance of reWASD and the issue was resolved with the option to clear data in Preferences → General, after restarting reWASD the 2.4GHz device appeared as uninitialized and let me select "Mouse with programmable buttons", before clearing data it was detected as keyboard only with no option to re-initialize, After that its working as expected and remapping works.
Monkey Mart Game



So this is sorted out now, I feel a bit silly, but now I know to try clearing the data first if I get a weird hardware issue.

I had the same problem as you – the 2.4GHz device was only recognized as a keyboard and could not be reinitialized. After trying many ways, I also solved it by clearing the data in Preferences → General, as you said. After restarting reWASD, the device appeared as uninitialized, and I could select "Mouse with programmable buttons". From then on, everything worked normally. Thanks for sharing, now I also know this trick to handle it quickly if it happens again!