Help with Logitect F310

[Apollos]

Update didn't fix problem.

[Support Agent]

You are not using the latest version of reWASD. Please update to the latest version (9.5.0.11346) from our site and if the issue persists, collect the logs again.

[Apollos]

Here's the zip from logs and zip for system info.

[strokel]

Please go to Preferences and perform Clear data. After this, collect logs as described above again.

[strokel]

Thank you for the information provided. We will investigate this issue.

[Apollos]

In 2022, I had an older version and it worked. I updated to the newest version and it doesn't work.

[strokel]

Hi. Could you please clarify whether it worked correctly in previous versions of reWASD?

[Apollos]

To add... I reformatted PC and reinstalled windows fresh, a few days ago, and still having the same issue.

[Support Agent]

All logs and reports have been received. Thank you! We will contact you once we check the data or if more information is required.

[Apollos]

The controller did not produce any keyboard inputs in notepad, or elsewhere.

[Support Agent]

Here it is. Ty.

Just to confirm, while collecting those logs, on step 10, did the controller produce any keyboard inputs or not?

We will also need a System Information report. Please make one according to instructions below:
- Type `msinfo` in Windows search.
- Select [Run as Administrator] to open the [System Information] tool.
- Click [File > Save].
- Choose a name for the resulting file and click the [Save] button.
- ZIP up and attach the file with your next reply.

[Apollos]

Here it is. Ty.

[Support Agent]

Your screenshot has a notification saying that the controller is disconnected. It also shows a large number of other disconnected controllers (gray icons at the bottom). What are those?

Please collect Standard logs by following these instructions:

1. Use the [Clear data] button in [Preferences > General].
2. Close reWASD and its Tray Agent.
3. Remove the contents of the [c:\Users\Public\Documents\reWASD\Logs\] folder.
4. Disconnect your controller.
5. Restart reWASD as Administrator.
6. Find and initialize your mouse and keyboard devices.
7. Manually select your mouse and keyboard at [Preferences > Input devices].
8. Open [Preferences > General], ensure all options under [Standard logging] are enabled, and click [Start log].
9. Connect your controller and apply the config from the screenshot to it.
10. Check if mappings work as expected.
11. Open [Preferences > General and click the [Stop log] button.
12. ZIP up and attach the contents of the [c:\Users\Public\Documents\reWASD\Logs\] folder to your next reply.

[Apollos]

I have a Logitech F310. I've tried a lot of things to get this to work in notepad, acting as a keyboard, but can't get it to work. I've assigned different virtual gamepads, that didn't work. I've followed all the instructions AI has given me, like checking and unchecking boxes in settings, and nothing. I've made sure any conflicting drivers aren't there, etc. When I click on notepad, the power button comes on and I get the little green light, but no buttons work, except the "logitech" button that brings up a gaming bar at the top of the screen.

Anyone have any idea what might be blocking this from working?