ReWasd keeps randomly closing After 5.2 update

[saberX]

As title says, my rewasd keeps crashing at random intervals, but usually after few minutes,after the latest update, even the tray is disappearing.Before the update it worked. What info do you need? Should I uninstall it completely and reinstall it?

[Star-Lord]

Hello,

Thank you for your report. May I ask you to specify details. When the reWASD starts crashing, during some events, like GUI opening, "Appy" button press, while remapping, etc?

Check the Event Viewer (win+r - eventvwr.msc -Windows Log - Application) for any errors related to reWASD?

Yes, please install the software from scratch. Remove currently installed version, log in your account and download ver. 5.2.0 setup, install it and check if the problem persists.

Also, what Win ver do you have?

[saberX]

Thank you for replying.
reWASD crashed with or without opening the main GUI, I usually notice that i start it, close the main window, the icon tray is still there...then, after a little while it just crashes. I don't know if it crashes when i do specific events.. I will try to completely uninstall it first , then reinstalling it, and applying the same configs again. I am using Windows 10 Pro with the latest updates.
Here is a log from EventViewer:

- System

- Provider

[ Name] .NET Runtime

- EventID 1026

[ Qualifiers] 0

Level 2

Task 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2019-11-25T22:46:02.009766600Z

EventRecordID 15535

Channel Application

Computer ***

Security


- EventData

Application: reWASDTray.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.AccessViolationException at System.Runtime.InteropServices.Marshal.PtrToStruct ureHelper(IntPtr, System.Object, Boolean) at System.Runtime.InteropServices.Marshal.PtrToStruct ure(IntPtr, System.Type) at XBEliteWPF.Utils.XBUtil.XBUtils.ByteArrayToStructu re[[DiscSoftReWASDServiceNamespace.REWASD_LICENSE_CONT ROL_RESPONSE, reWASD, Version=5.2.0.1630, Culture=neutral, PublicKeyToken=null]](Byte[]) at XBEliteWPF.Services.LicensingCommunicator+<License Control>d__15.MoveNext() at System.Runtime.CompilerServices.AsyncTaskMethodBui lder`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].Start[[XBEliteWPF.Services.LicensingCommunicator+<License Control>d__15, reWASD, Version=5.2.0.1630, Culture=neutral, PublicKeyToken=null]](<LicenseControl>d__15 ByRef) at XBEliteWPF.Services.LicensingCommunicator.LicenseC ontrol(Byte[], UInt32, UInt32) at XBEliteWPF.License.Licensing.LicenseApi.Function2( Boolean, XBEliteWPF.License.Licensing.ComStructures.License CheckResult ByRef) at XBEliteWPF.Services.LicensingService.CheckLicense( Boolean) at XBEliteWPF.Services.LicensingService.CheckLicenseS ync(Boolean, System.Nullable`1<Int32>) at XBEliteWPF.Services.GamepadService+<EnableRemap>d_ _200.MoveNext() at System.Runtime.CompilerServices.AsyncTaskMethodBui lder`1[[System.UInt16, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].Start[[XBEliteWPF.Services.GamepadService+<EnableRemap>d_ _200, reWASD, Version=5.2.0.1630, Culture=neutral, PublicKeyToken=null]](<EnableRemap>d__200 ByRef) at XBEliteWPF.Services.GamepadService.EnableRemap(Boo lean, Boolean, System.String, Boolean, Boolean, Boolean, XBEliteWPF.DataModels.GamepadActiveProfiles.Gamepa dProfilesCollection, Int32) at XBEliteTray.MainWindowViewModel+<ForegroundApplica tionMonitorServiceOnChanged>d__18.MoveNext() at System.Runtime.CompilerServices.AsyncVoidMethodBui lder.Start[[XBEliteTray.MainWindowViewModel+<ForegroundApplica tionMonitorServiceOnChanged>d__18, reWASDTray, Version=5.2.0.1630, Culture=neutral, PublicKeyToken=null]](<ForegroundApplicationMonitorServiceOnChanged>d__ 18 ByRef) at XBEliteTray.MainWindowViewModel.ForegroundApplicat ionMonitorServiceOnChanged(System.Object, System.EventArgs) at XBEliteWPF.Services.ForegroundApplicationMonitorSe rvice.update()

I have the same kind of error every time it crashes.

[Star-Lord]

Hello,

We have released ver. 5.2.1 version that includes the fix regarding this problem. I would ask you to update the current version to a new one and reproduce the problem.

Let us know any results.

[saberX]

Hi. I thought i,ve got rid of the problem. I made sure that i uninstalled, installed the 5.2.1 first. But it's back... Now I know what i did before crashing...Started Red Dead Redemption 2 . The game runs on my pc on VULKAN api, idk if it matters, also i have rivatuner enabled for the game {but not for rewasd of course}. Here the latest event log:

>
- <System>
<Provider Name=".NET Runtime" />
<EventID Qualifiers="0">1026</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2019-11-27T19:58:32.370707400Z" />
<EventRecordID>15833</EventRecordID>
<Channel>Application</Channel>
<Computer> </Computer>
<Security />
</System>
- <EventData>
<Data>Application: reWASDTray.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.AccessViolationException at System.Runtime.InteropServices.Marshal.PtrToStruct ureHelper(IntPtr, System.Object, Boolean) at System.Runtime.InteropServices.Marshal.PtrToStruct ure(IntPtr, System.Type) at XBEliteWPF.Utils.XBUtil.XBUtils.ByteArrayToStructu re[[DiscSoftReWASDServiceNamespace.REWASD_LICENSE_CONT ROL_RESPONSE, reWASD, Version=5.2.1.1663, Culture=neutral, PublicKeyToken=null]](Byte[]) at XBEliteWPF.Services.LicensingCommunicator+<License Control>d__15.MoveNext() at System.Runtime.CompilerServices.AsyncTaskMethodBui lder`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].Start[[XBEliteWPF.Services.LicensingCommunicator+<License Control>d__15, reWASD, Version=5.2.1.1663, Culture=neutral, PublicKeyToken=null]](<LicenseControl>d__15 ByRef) at XBEliteWPF.Services.LicensingCommunicator.LicenseC ontrol(Byte[], UInt32, UInt32) at XBEliteWPF.License.Licensing.LicenseApi.Function1( XBEliteWPF.License.Licensing.ComStructures.License Info ByRef) at XBEliteWPF.License.LicenseMainVM.RefreshLicenseInf o() at XBEliteWPF.Services.LicensingService.OnLicenseChan ged() at XBEliteWPF.Services.LicensingService.CheckActivati onResult(XBEliteWPF.License.Licensing.ComStructure s.LicenseCheckResult) at XBEliteWPF.Services.LicensingService+<>c__DisplayC lass35_0.<OnCheckLicenseResult>b__0() at XBEliteWPF.Services.LicensingService.CheckLicense( Boolean) at XBEliteWPF.Services.LicensingService.CheckLicenseS ync(Boolean, System.Nullable`1<Int32>) at XBEliteWPF.Services.GamepadService+<EnableRemap>d_ _207.MoveNext() at System.Runtime.CompilerServices.AsyncTaskMethodBui lder`1[[System.UInt16, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].Start[[XBEliteWPF.Services.GamepadService+<EnableRemap>d_ _207, reWASD, Version=5.2.1.1663, Culture=neutral, PublicKeyToken=null]](<EnableRemap>d__207 ByRef) at XBEliteWPF.Services.GamepadService.EnableRemap(Boo lean, Boolean, System.String, Boolean, Boolean, Boolean, XBEliteWPF.DataModels.GamepadActiveProfiles.Gamepa dProfilesCollection, Int32) at XBEliteTray.MainWindowViewModel+<ForegroundApplica tionMonitorServiceOnChanged>d__18.MoveNext() at System.Runtime.CompilerServices.AsyncVoidMethodBui lder.Start[[XBEliteTray.MainWindowViewModel+<ForegroundApplica tionMonitorServiceOnChanged>d__18, reWASDTray, Version=5.2.1.1663, Culture=neutral, PublicKeyToken=null]](<ForegroundApplicationMonitorServiceOnChanged>d_ _ 18 ByRef) at XBEliteTray.MainWindowViewModel.ForegroundApplicat ionMonitorServiceOnChanged(System.Object, System.EventArgs) at XBEliteWPF.Services.ForegroundApplicationMonitorSe rvice.update()</Data>
</EventData>
</Event>

[reWASDer]

Hm. Thanks for the details. Hope they will help us find the cause of this issue asap. Stay tuned!

[Star-Lord]

Hello,

We have re-compiled the new setup file that contains a possible fix. Please check your forum private message. Install the provided setup file and let us know any results.

[saberX]

Thank you. I've installed it via remote control, from work. The steps i did:

• backup my configs folder .
• Uninstalled rewasd, with the options: delete config and license info.
• PC reboot
• Installed the version provided
• Pc reboot
• exit rewasd tray
• restored my config folder
• started rewasd..keeping it in tray until i get home.

Since my controller is wireless, i will have to start it manually when i get home, then test the soft by trying to reproduce the steps i did when i broke it .
I just installed it now, just to see if it survives with my pc just being on ( it is always on).
I'll report back in a day, if everything seems to be ok.

Thank you kindly for your continuous support.

[reWASDer]

Thanks for your fast reply! Will be waiting for any other news from you.

[saberX]

Well, is been over a day now. I should say that my problem is gone! I tried even changing keybinds while gaming, alt tabbing etc ,nothing kills reWasd now..I hope it stays that way. Thank you again.

[Star-Lord]

Hello,

Great! news! Thank you for your feedback, we glad that the problem was solved. Feel free if any questions remain or new issues came up.