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My Mouse Is Not Moving and It cannot be Mapped

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  • My Mouse Is Not Moving and It cannot be Mapped

    Today I bought the basic REWASD plan so that I could play games on my PS4 such as Rainbow Six Siege and Apex Legends with my Keyboard and Mouse, using PS4 Remote Play. When I went to play games I saw everything was working accept the Mouse. The Mouse was not moving and when I try to map it I cannot do it once I click it. Please Help me with my problem or refund my money!!!

  • #2
    Hello!

    It may be a chance that the device initialization is not completed correctly. Please follow these steps:

    1. Ungroup the Keyboard and Mouse, so all the devices are shown separately in the bottom left corner of the main window.
    2. Use Detection mode to find the correct Mouse. If you press the mouse button but see a keyboard in reWASD, then you will need to re-initialize it (from the context menu of an active device)
    3. After you are sure about all the devices, please group Mouse and Keyboard and try to Apply your config and test it in joy.cpl or in a game

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