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Problems activating license. - ReWASD

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  • Problems activating license. - ReWASD

    Hi, I don't know if this topic goes here, excuse me if it isn't, I have a problem installing ReWASD, I bought a license yesterday, but when running the program I get a screen that says "License hasn´t been activated properly" and just two buttons that say "Retry" (which is useless) and "Close", I can't even use it in "try" mode, that window won't let me go any further, any solution?

    Click image for larger version

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  • #2
    Hello,

    It seems that the internet problem. May I ask you to follow these steps:

    — please go to C:\Windows\System32\drivers\etc and open the file hosts via notepad. Please take a screenshot of the file.
    — open the command line and type ping secure.disc-soft.com to know if our server is pinging by your PC.

    Thank you in advance.
    Don't worry! Be Happy!

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    • #3
      hi, thank you very much in advance, here are the screenshots, typing the command line "ping secure.disc-soft.com" the text tells me that the ping request could not be found.Click image for larger version

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      • #4
        Hi there,

        Please, remove the highlighted string in the hosts file, save changes, and try again. It will solve the activation issue.
        Don't worry! Be Happy!

        Comment


        • #5
          It worked! Thank you so much man! I love you!

          Comment


          • #6
            Hi there,

            Good news! Great that it worked. How a great gaming experience.
            Don't worry! Be Happy!

            Comment


            • #7
              Hello, I'm having trouble installing ReWASD, I want to use the free license, but when I run the program, I get a screen that says "License hasn't been activated properly" and only two buttons say "Retry" (which is useless is) and "Close", I can't even use it in "try" mode, that window won't let me go any further, is there any solution?Click image for larger version

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              • #8
                MY HOSTS FILEClick image for larger version

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                • #9
                  Hi. This message appears when our app cannot contact our server (secure.disc-soft.com) for license verification or cannot communicate with its service.

                  reWASD.exe, reWASDEngine.exe, and reWASDService.exe processes should have access to the Loopback Interface (127.0.0.1), the Local Network (192.168.0.* by default), and Internet (or at least to secure.disc-soft.com) to work properly.
                  If you are using Windows Firewall, ensure all reWASD rules are enabled for all network types.
                  If you use third-party anti-virus or protection software, try adding all reWASD executables to the exclusions or trusted apps list.

                  If you use an Eero Security service on your router, please allow the secure.disc-soft.com domain in its settings or disable the service.

                  To check the availability of our license verification server, do the following:
                  1. Run the ping secure.disc-soft.com command. It should resolve as 161.35.212.100, and all packets must reach their destination.
                  2. Open the https://secure.disc-soft.com link in a Chrome-based browser. If everything is normal, it should redirect you to our homepage. If it does not, send us a screenshot of the page or error you see instead.
                  If your PC cannot make a stable connection to our server, we suggest using a VPN service or contacting your Internet provider for further assistance.

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