Hi, I don't know if this topic goes here, excuse me if it isn't, I have a problem installing ReWASD, I bought a license yesterday, but when running the program I get a screen that says "License hasn´t been activated properly" and just two buttons that say "Retry" (which is useless) and "Close", I can't even use it in "try" mode, that window won't let me go any further, any solution?
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Problems activating license. - ReWASD
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Hello,
It seems that the internet problem. May I ask you to follow these steps:
— please go to C:\Windows\System32\drivers\etc and open the file hosts via notepad. Please take a screenshot of the file.
— open the command line and type ping secure.disc-soft.com to know if our server is pinging by your PC.
Thank you in advance.Don't worry! Be Happy!
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Hello, I'm having trouble installing ReWASD, I want to use the free license, but when I run the program, I get a screen that says "License hasn't been activated properly" and only two buttons say "Retry" (which is useless is) and "Close", I can't even use it in "try" mode, that window won't let me go any further, is there any solution?
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Hi. This message appears when our app cannot contact our server (secure.disc-soft.com) for license verification or cannot communicate with its service.
reWASD.exe, reWASDEngine.exe, and reWASDService.exe processes should have access to the Loopback Interface (127.0.0.1), the Local Network (192.168.0.* by default), and Internet (or at least to secure.disc-soft.com) to work properly.
If you are using Windows Firewall, ensure all reWASD rules are enabled for all network types.
If you use third-party anti-virus or protection software, try adding all reWASD executables to the exclusions or trusted apps list.
If you use an Eero Security service on your router, please allow the secure.disc-soft.com domain in its settings or disable the service.
To check the availability of our license verification server, do the following:- Run the ping secure.disc-soft.com command. It should resolve as 161.35.212.100, and all packets must reach their destination.
- Open the https://secure.disc-soft.com link in a Chrome-based browser. If everything is normal, it should redirect you to our homepage. If it does not, send us a screenshot of the page or error you see instead.
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