I was having trouble where xbox controller was not being recognized all of a sudden. I attempted to uninstall and reinstall. On the install it fails. When viewing reWASDInstaller TextTrace text file it is blank. Any assistance is appreciated.
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Hello!
Please try to install the latest build from the site.
If this does not help, then please send the event logs:
1. Press Windows button, type [Event Viewer], press Enter.
2. Choose [Windows Logs] in the upper left corner, then choose [Application].
3. Check out the panel on the right side: there's a [Find] option. Click it, and type "reWASD" to search for related errors.
4. Once you find one or multiple events, please right-click and "Save selected events..." on every one of them, and send the file(s).
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I couldn't seem to upload the files, but here is the information listed on both errors found.
Fault bucket 1890855819014486133, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: reWASDService.exe
P2: 4.59.0.0
P3: 62b1a40d
P4: combase.dll
P5: 10.0.22621.1
P6: d2a94f20
P7: c0000005
P8: 000000000008a4bd
P9:
P10:
Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER. 1874adce-079e-43fa-a16d-ae862fdc93dc.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER. 45242bce-d464-41ee-af0c-717c8c6cee44.tmp.WERInternalMetadata.xml
WPR_initiated_DiagTrackMiniLogger_OneTrace_User_Lo gger_20220625_1_EC_0_inject.etl
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER. d7da5d22-e62a-49e1-a8c0-5ad240e4825b.tmp.etl
WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER. 0e6d7b04-465a-491e-8faa-03e1c18441ce.tmp.etl
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER. 5b0a6212-128d-4379-8c58-34a344a61145.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER. c75d2ccb-102d-4998-ac60-0a29b04c2b5b.tmp.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER. 6f67b1a3-865a-44d3-ae01-a770f8b100ff.tmp.xml
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArc hive\AppCrash_reWASDService.ex_d66f414a6c2c8566d97 eb0ccf4fdcb6c2bc0de_8327c633_87cd1418-096f-4bb6-8557-cb98d97f8756
Analysis symbol:
Rechecking for solution: 0
Report Id: d92ac7e8-5f0d-48b0-8d71-b7641979e5e8
Report Status: 268435456
Hashed bucket: 8aa9eea84b52d5940a3dab5965d6b875
Cab Guid: 0
---------------------and this error
Faulting application name: reWASDService.exe, version: 4.59.0.0, time stamp: 0x62b1a40d
Faulting module name: combase.dll, version: 10.0.22621.1, time stamp: 0xd2a94f20
Exception code: 0xc0000005
Fault offset: 0x000000000008a4bd
Faulting process id: 0x0x4E48
Faulting application start time: 0x0x1D8898650C0D2AD
Faulting application path: C:\Program Files\reWASD\reWASDService.exe
Faulting module path: C:\WINDOWS\System32\combase.dll
Report Id: d92ac7e8-5f0d-48b0-8d71-b7641979e5e8
Faulting package full name:
Faulting package-relative application ID:
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Thank you for the logs. It looks like this is a system error. Try following this guide to fix it.
Also disable your antivirus before installing reWASD.
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Do the following:
- Uninstall reWASD with the "Remove my settings and activation info" option enabled.
- Restart your PC.
- Manually download and install these two packages: [ASP.NET Core 7.0 Runtime]and [.NET 7.0 Desktop Runtime]
- Temporarily disable your firewall and anti-virus apps so they will not interfere with our installer.
- Download and install the latest version of reWASD from our website
- Restart your PC again.
- Run reWASD as Administrator.
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