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Failed to connect to server.

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  • Failed to connect to server.

    I bought the full package software, downloaded it. When I open it I immediately get an error message that reads "Failed to connect to server. Check network and firewall settings."
    I disabled all firewalls and antivirus and it still gives the error message.

  • #2
    Hello! Please, check the Windows Security → App&browser control → Potentially unwanted app blocking option and turn it off. Also, please follow these steps:
    1. Go to C:\Windows\System32\drivers\etc and open the file hosts via notepad. Please take a screenshot of the file.
    2. Open the command line and type ping secure.disc-soft.com to know if our server is pinging by your PC.

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