Virtual Controller keeps looping "connecting, connected" Loop for Nintendo Switch

[Lukarbonite]

I've tried clearing the data and clean reinstalling and it still hasn't fixed the problem. I've tried using the default Nintendo Switch virtual controller profile using both a keyboard and an xbox series XS controller. How do I fix this?

[1ncorrect]

Hey there!
Do you mean connecting an external virtual Switch Pro to the console?

Make sure you follow these steps exactly.
Also check this troubleshoots guide. This video shows it more clearly.

If you did everything right, but the connection still fails, specify which model of Bluetooth adapter you are using?

[Lukarbonite]

Hello, yes, I am talking about connecting an external virtual Switch Pro controller to the console. I have an Intel Wireless bluetooth adapter, preinstalled in my laptop Nitro AN515-45. I have attached a link to a video of the problem. https://youtu.be/6yATAXdFQ6g

[1ncorrect]

Could you walk through all the steps in the guides (including creating an adapter in reWASD) that I listed in my last post?
In case you have done this and the problem persists, we will need you to collect logs for us:

1. Run reWASD as administrator
2. Open Preferences — General, and make sure you chose Standard logging with GUI/Agent logs
3. Press Start log, and you will see a following message:
   
   
4. Follow the instructions: press Yes, and reWASD will restart. Once that is done, reproduce the steps that lead to the issue (Log until you get a connection problem).
5. When finished, get back to Preferences — General, and click Stop log. You will see this message:
   
   
6. Click Open file location, find the *.txt file(s) that were created the last, and send them to our support team. You can add them to an archive if you wish.

In case you have completed the steps above, but accidentally clicked Restart now instead of Open file location, you can still find the *.txt file(s) with logs using this path: C:\Users\Public\Documents\reWASD\Logs.

[Lukarbonite]

Sorry to mention that I already tried the guides and watched the video before creating this subtopic on the forums. I created the log files, but how do I contact the support team.

[1ncorrect]

You have already contacted the support team
You can upload the archive with logs to a file hosting service and provide a link.

[Lukarbonite]

Okay thanks! Here is the logs. I wasn't sure which log txt to give since they all have the same date. https://drive.google.com/drive/folde...fy?usp=sharing

[1ncorrect]

Please give access.

[Lukarbonite]

The permissions are changed.

[1ncorrect]

Thanks for the provided logs.
Our team will check them, and we will contact you as soon as there is news, or if we need more information.

[1ncorrect]

Everything is fine with the logs, so it is likely that the issue is in your Bluetooth adapter.
In case you have another adapter - try it.
In general, for such a connection, it is recommended to use adapters with a Broadcom chip.

[Lukarbonite]

Okay, thanks. I’ll get check out the Asus BT. I’ll let you know if it doesn’t work. Thanks for the feedback!

[1ncorrect]

You're welcome

We hope that replacing the adapter will solve the issue.

[Lukarbonite]

Hello again. I bought the ASUS BT500 and downloaded the newest drivers for it. Now it seems the nintendo switch won't even recognize it. How do I fix this?

[1ncorrect]

Please double-check that the sequence is correct when creating the External Device.
Also go through the troubleshooting guide again.

If that doesn't help, collect the logs from the steps in our answer above with a new adapter.

The only clarification - when logging, in addition to GUI/Agent logs, also check Service/Driver logs.