Virtual Controller keeps looping "connecting, connected" Loop for Nintendo Switch

[1ncorrect]

You have already contacted the support team
You can upload the archive with logs to a file hosting service and provide a link.

[Lukarbonite]

Sorry to mention that I already tried the guides and watched the video before creating this subtopic on the forums. I created the log files, but how do I contact the support team.

[1ncorrect]

Could you walk through all the steps in the guides (including creating an adapter in reWASD) that I listed in my last post?
In case you have done this and the problem persists, we will need you to collect logs for us:

1. Run reWASD as administrator
2. Open Preferences — General, and make sure you chose Standard logging with GUI/Agent logs
3. Press Start log, and you will see a following message:
   
   
4. Follow the instructions: press Yes, and reWASD will restart. Once that is done, reproduce the steps that lead to the issue (Log until you get a connection problem).
5. When finished, get back to Preferences — General, and click Stop log. You will see this message:
   
   
6. Click Open file location, find the *.txt file(s) that were created the last, and send them to our support team. You can add them to an archive if you wish.

In case you have completed the steps above, but accidentally clicked Restart now instead of Open file location, you can still find the *.txt file(s) with logs using this path: C:\Users\Public\Documents\reWASD\Logs.

[Lukarbonite]

Hello, yes, I am talking about connecting an external virtual Switch Pro controller to the console. I have an Intel Wireless bluetooth adapter, preinstalled in my laptop Nitro AN515-45. I have attached a link to a video of the problem. https://youtu.be/6yATAXdFQ6g

[1ncorrect]

Hey there!
Do you mean connecting an external virtual Switch Pro to the console?

Make sure you follow these steps exactly.
Also check this troubleshoots guide. This video shows it more clearly.

If you did everything right, but the connection still fails, specify which model of Bluetooth adapter you are using?

[Lukarbonite]

I've tried clearing the data and clean reinstalling and it still hasn't fixed the problem. I've tried using the default Nintendo Switch virtual controller profile using both a keyboard and an xbox series XS controller. How do I fix this?