I have a wireless razer mouse, razer mouse dock (which houses the mouse dongle) and wireless razer keyboard. Both have separate wireless dongles. Ive disconnected everything and plugged just the mouse and azeron into my pc for troubleshooting. When I try to group it says cannot connect complex devices. When i have the mouse and keyboard wirelessly plugged in and click detect active devices, the keyboard and the mouse are the same single mouse icon. It doesn't show grouped devices. It doesn't give me the option to re initialize either.
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Mouse and keyboard show up as single mouse
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Please initialize the devices from scratch Use the [Clear data] button at [ > General]. Enable the [Device detection mode] to find a needed mouse and keyboard
It should help
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