Issue connecting as external device

[HaroldTheFerret]

REWASD is no longer connecting via external bluetooth device from my laptop to my PC. I am receiving the error "Mapping is unavailable for remote users" and it appears to not be attempting to connect via bluetooth to my PC. I am not using remote desktop software. I used to be able to establish this connection without much issue. Any suggestions?

[Gogeba]

Hello!
I would appreciate it if you could record a video with all the steps that lead to the issue you mentioned.
As an option, you can use the Clear data button at Preferences > General (It will allow you to set up devices from scratch).

[HaroldTheFerret]

Power cycling both devices seemed to do the trick. Unfortunately it's a recurring problemevery so often.

[rcheesecake]

Power cycling both devices seemed to do the trick. Unfortunately it's a recurring problemevery so often.

How did you power both devices? I'm having some trouble connecting so I'd appreciate it if you could give me some guidance. Thanks in advance!

[HaroldTheFerret]

I just rebooted both devices and then removed and re-added the target device.